TECH Quality Standards for Suppliers of Medical and Dental Equipment

1. Clinically and Economically Appropriate:   The supplier will provide equipment that:
    •   Achieves the needed clinical function
    •   Operates in the appropriate environment and is realistically maintained.
    •   Is economically reasonable.

2. Equipment Quality:   The supplier will ensure that equipment is fully operational with all   
    essential accessories and supplies before shipping to the recipient.  The supplier 
    should follow a basic checklist to see that all components have been included and will
    provide the recipient with a like list.

3. Technical Manuals:   The supplier will provide appropriate Operator, Service and 
    Maintenance manuals for all equipment.

4. Installation Instructions:   The supplier will ensure that detailed installation instructions
    are provided for all equipment that requires installation.

5. Technical Assistance in Installation:   The supplier, where necessary and possible, will 
     provide technical assistance for the installation of equipment.

6. Equipment Training:   The supplier, where possible, will promote, recommend and  
    provide technical assistance for the operation of equipment.

7. Packing and Shipping:   The supplier will ensure that equipment is packed to minimize
    damage during shipment and with all components clearly identified.

8. Desired Equipment Features:   In considering providing equipment, suppliers will refer
    to the following list of characteristics:  simplicity, portability, minimum required  
    accessories, and availability of supplies necessary for operation.  Standardization of
    equipment in the user’s area is ideal if possible.

9. Supplier- Recipient Agreement:   Communication between the supplier and the end 
    user shall determine the appropriateness of the equipment before it is shipped.


TECH Quality Standards for Suppliers of Medical and Dental Supplies 

1. Clinically and Economically Appropriate:   The supplier will provide supplies that
    •   Achieve the needed clinical function.
    •   Are appropriate in the environment to which they are sent.
    •   Are economically reasonable.

2. Quality and Condition:    The supplier will ensure that the supplies are of good  
    quality and in a usable condition.
3. Proper Utilization:   The supplier and recipient both must understand the proper use 
    and application of the supplies being transferred.  When providing supplies,  
    suppliers and recipients will both consider the following characteristics:  simplicity, 
    disposable vs. non-disposable, sterilization, temperature requirements, and 
    availability of future supplies necessary for sustainability.
 
4. Expiration Dates:   The supplier and recipient must have a working knowledge of
    product dating terms and regulations (manufacture date, sterility date, and
    expiration/use before date, etc.)  The shipper shall comply with all shipping,  
    customs, government or recipient dating requirements.

5. Storage and Shipping:   The supplier will ensure that supplies are packed to 
    minimize damage during shipment and with all containers clearly identified with 
    proper labels.  The supplier will ensure proper storage prior to shipping and will verify     
    that the recipient can receive and store properly as well. All hazardous material must be 
    packaged, labeled, and shipped per hazmat shipping regulations.

6. Sterilization:   The supplier will remind the recipient that the recipient is responsible 
    for ensuring proper sterilization of supplies before use if sterilization is actually 
    required. 

7. Supplier- Recipient Agreement:   Communication between the supplier and the end
    user shall determine the appropriateness of the supplies before they are shipped.

These Standards are intended to encourage the pursuit of excellence in medical missions, not establish legal regulations or liability.
TECH
Technical Exchange for Christian Healthcare, Inc.
TECH STANDARDS OF EXCELLENCE